Last updated: February 14, 2025
Fliqs AI, Inc. ("Fliqs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services (collectively, the "Service"). By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service. This Privacy Policy is incorporated into and subject to our Terms of Service.
We collect information that you provide directly to us, information that is collected automatically when you use the Service, and information from third-party sources. The types of information we may collect include:
Personal Information: When you create an account, we collect your name, email address, phone number, location, and any other information you choose to provide during the registration or onboarding process, including your dating app preferences, dating experience level, photo style preferences, and any additional details you share with us.
Payment Information: When you subscribe to a paid plan, our third-party payment processor (Stripe) collects your payment card details, billing address, and related financial information. We do not directly store your full payment card information on our servers; however, we do receive and store limited payment details such as the last four digits of your card, card brand, and billing information necessary for managing your subscription.
User Content: We collect the photos and images you upload to the Service for the purpose of creating your AI identity model and generating personalized photos. These images may include facial features, body characteristics, and other visual data that can be used to identify you.
Usage Data: We automatically collect information about your interactions with the Service, including your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, click patterns, features used, and other diagnostic data.
Device Information: We collect information about the device you use to access the Service, including the device type, unique device identifiers, operating system, and mobile network information.
We use the information we collect for various purposes, including but not limited to: (a) providing, maintaining, and improving the Service; (b) creating and training your personalized AI identity model; (c) generating AI-enhanced photos based on your uploaded content; (d) processing your subscription payments and managing your account; (e) sending you transactional communications, such as order confirmations, billing notices, and account updates; (f) sending you marketing and promotional communications (with your consent where required by law); (g) responding to your comments, questions, and support requests; (h) monitoring and analyzing trends, usage patterns, and activities in connection with the Service; (i) detecting, preventing, and addressing technical issues, security breaches, and fraudulent or illegal activity; (j) improving and developing new features, products, and services; (k) training and improving our AI models and algorithms; (l) complying with legal obligations and enforcing our Terms of Service; and (m) carrying out any other purpose described to you at the time the information was collected.
The Service uses AI technology to analyze facial features and generate personalized photos. By uploading photos and using the Service, you expressly consent to the collection, processing, and use of biometric data derived from your photos, including facial geometry, facial features, and other biometric identifiers. This biometric data is used solely for the purpose of creating your AI identity model and generating personalized photos. We retain biometric data for as long as your account is active and for a reasonable period thereafter for backup and archival purposes. You may request deletion of your biometric data by contacting us through our contact page, subject to our data retention policies and legal obligations.
We may share your information in the following circumstances: (a) with third-party service providers who perform services on our behalf, such as payment processing (Stripe), cloud hosting, analytics, email delivery, and customer support; (b) in response to a request for information if we believe disclosure is required by applicable law, regulation, legal process, or governmental request; (c) if we believe your actions are inconsistent with our Terms of Service or to protect the rights, property, and safety of Fliqs, our users, or others; (d) in connection with, or during negotiations of, any merger, acquisition, sale of assets, financing, or transfer of all or a portion of our business to another company; (e) with your consent or at your direction; and (f) in aggregated or de-identified form that cannot reasonably be used to identify you. We do not sell your personal information to third parties.
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except for information we are required to retain by law or for legitimate business purposes. Uploaded photos used for AI model training may be retained in anonymized or aggregated form for the purpose of improving our AI technology even after account deletion, unless you specifically request complete data deletion.
We implement commercially reasonable technical and organizational security measures designed to protect the security, confidentiality, and integrity of your personal information. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet and no method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of the Service. Cookies are small data files stored on your device that help us improve the Service and your experience, identify popular features, and count visits. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service. We may also use third-party analytics services, such as Google Analytics, that use cookies and similar technologies to collect and analyze information about use of the Service and to report on activities and trends.
The Service may contain links to third-party websites, products, or services that are not owned or controlled by Fliqs. We are not responsible for the privacy practices or the content of such third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit or interact with. This Privacy Policy applies solely to information collected by the Service.
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our files as soon as possible. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including: (a) the right to access the personal information we hold about you; (b) the right to request correction of inaccurate personal information; (c) the right to request deletion of your personal information, subject to certain exceptions; (d) the right to object to or restrict the processing of your personal information; (e) the right to data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format; and (f) the right to withdraw consent at any time where we rely on consent to process your personal information. To exercise any of these rights, please contact us through our contact page. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These include the right to know what personal information we collect, use, disclose, and sell; the right to request deletion of your personal information; the right to opt out of the sale of your personal information (though we do not sell personal information); and the right to non-discrimination for exercising your CCPA rights. To make a request under the CCPA, please contact us through our contact page. We will verify your identity before processing your request and respond within 45 days as required by law.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and similar data protection laws. The legal bases for our processing of your personal information include your consent, the performance of a contract with you, compliance with legal obligations, and our legitimate interests. You have the right to access, rectify, erase, restrict processing of, and port your personal information. You also have the right to object to processing and to lodge a complaint with a supervisory authority. To exercise your rights, please contact us through our contact page.
Your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy. Where required by applicable law, we will implement appropriate safeguards for international data transfers, such as standard contractual clauses or other approved mechanisms.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We may also provide notice through the Service or by email for significant changes. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically for any updates.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact page.